FAQ
Q: How do I check the status of my order?
A: Upon placing your order, please allow 24-72 hours to have your order
processed. Our fulfillment warehouses pack your ordered item(s) and ship the
package(s) out as soon as possible. Once you order has been shipped, you
will receive a notification through email. Then you can then track your order
by going to this page - TRACK MY ORDER <- Order Lookup Page
Q: How long does shipping take?
A: Please allow up to 24-72 hours for your order to process, and an additional
3 days to be shipped out. Our fulfillment centers are located around the world.
For domestic orders in the United States, it will normally take about 3-16 days depending on product.
For International orders, please allow up to 5-20 days.
Q: Why does shipping take so long?
A: Our products are one of a kind and are significantly lower priced than other
competitors in the baby carrier industry. The downside to this is slightly
longer shipping times, though we work our hardest to get your order shipped
as fast as possible.
Q: Do you ship Internationally?
A: Yes! We ship worldwide to ensure that every customer will enjoy his or her
shopping experience with us.
Q: Is your website secure with my personal
information?
A: Absolutely! We use SSL security to ensure all your personal information is
encrypted. We do not store your credit card information and it will be used
one-time only upon purchasing your product. We never store any information
about our customers private details!
Q: How do I order on your website?
A: Simply find the product you'd want and click the 'Add To Cart' button or use
the "Buy Now Button" Fill in your shipping and billing information and we'll
have your order shipped to you as soon as possible!
Q: Does Shop ReSet provide a quality guarantee
for all the products being sold?
A: Absolutely! If you do not like the product or find damages to the product, contact
us immediately! We do all we can to ensure your best shopping experience. You can
simply contact us and we'll get it addressed! You can always get a free exchange of
your product simply by shipping it back to us with image proof sent first.
Shipping Locations
KLYR Skincare currently ships to [list of countries/regions you serve, e.g., the U.S., Canada, and select international destinations]. If your location is not available at checkout, please contact us at [customer support email].
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping MethodEstimated Delivery TimeCostStandard Shipping3-7 business days[Insert Cost]Expedited Shipping2-3 business days[Insert Cost]Overnight Shipping1 business day[Insert Cost]
Note: Delivery times are estimates and may vary due to unforeseen circumstances.
International Shipping
- We offer international shipping to select countries.
- Delivery times may vary based on customs processing in your country.
- Customers are responsible for any customs duties, taxes, or import fees.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order [insert tracking link if applicable].
Lost or Stolen Packages
KLYR Skincare is not responsible for lost or stolen packages. If your package shows as delivered but you have not received it, please check with your local courier or contact our support team for assistance.
Shipping Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, carrier issues, or high order volumes. We appreciate your patience and will do our best to keep you updated.
For any questions or concerns regarding your order, please reach out to us at [customer support email].